An OlyCash account is a universal account you can use to log into your OlyPages, OlyCash and other services in the OlyCash ecosystem.
It is automagically created for you when you provide a contact during your normal activity with OlyCash such as:
- Downloading the OlyCash app and signup.
- Submitting a new item for sale.
- Making your first sale with OlyCash but before receiving your payment.
- And so on..
A temporary password is generated and sent to your registered contact.
Click on your preferred item.
Choose the number of items you’d like to
buy.
Choose your preferred delivery method.
(Available methods could be subject to the
seller settings).
Complete the payment by any of the available methods such as Card, Mobile Money (dependent on region) or issue yourself an invoice as a Credit Code to pay later.
Use JPEG, JPG, PNG and GIF. Maximum image size is 6MB. It is advisable to use an image at least 1,000px in width and height.
To find an item, use the OlyPages Filter or
Search tools.
- To narrow your search, access the
OlyPages Filter by clicking on the filter icon
in the top left corner of the website.
- To search for an item or seller on
OlyPages, type the search term in the
search field on top of the page and hit
ENTER.
- If you still can not find the item you are looking for, contact us
using the link at the top of this page for a customer support specialist
to help you look for this item.
Normally, items that our out of stock will not
appear in our listings. However, you can tell if an
item has run out of stock if you increase the
order quantity and see the ‘You have reached
the maximum amount’ alert.
A Debit Code is similar to a PIN protected electronic pre-paid gift card issued by an OlyBoss against funds in their account
with an expectation that you are handing them cash plus their fee for this activity. This Debit Code can be accessed through the OlyCash app or printed out on paper as a QR code to be used anywhere
just like cash and to make payments wherever OlyCash is accepted. More
information about
How OlyCash works
A Credit Code is issued by the seller or service provider on the buyer’s promise to pay
before this code's expiry time (typically 48 hours). It can be funded by your nearest OlyBoss or using the OlyCash app. More information about Credit Codes can be found at
How OlyCash works
Details about a seller are available under the ABOUT THIS SELLER section when you click on your preferred item. You can also contact our
support center using the contact form at the link above or email:
support@olypages.com
When you make an order, you will receive a
message with an order confirmation link or code
by email or SMS respectively.
In the event that you receive a link, click to open
the link to confirm your order. Confirmation
codes received via SMS will require you to
respond to a given telephone number with a confirmation message as instructed.
You may also confirm receipt of an order using the OlyCash app.
The items listed on OlyPages belong to various
independent sellers and follow the guidelines at the
OlyCash Item Description Policy
That said, if you notice any item that you can verify as illegal or in violation of our terms, please bring it to our attention immediately for further action.
Your options for returning an item vary
depending on what you want to return, why you
want to return it and the seller’s return policy.
- If an item is damaged or doesn’t match
the listing description, you can return it
as per the seller’s return policy.
- If you have changed your mind and no
longer want an item, you can return the
item but the seller doesn’t have to
accept it.
- Pack your product according to the
return conditions, include all tags,
accessories and gifts as received as well as the return code written on the package and included with the item during packing - say on a print out.
Items without the return code shall be ignored or considered as abandoned. Obtain your return code from your OlyPages Account or OlyCash app under Shopper > Orders.
- If you want the item to be picked up, ask the seller if they can arrange pickup of the item.
- If you want to drop the item off, please
drop your package at the chosen
location as instructed by the seller (no shipping
charges will apply).
Please contact our support center for help using the contact form or
email:support@olypages.com
When you buy an item from OlyPages you
receive an order number by SMS or Email.
To track your package use the
My Orders link to check your order status.
If you have not received a notification that your
order was shipped, cancel your order by
contacting our support center using the contact form at the link above or email:
support@olypages.com
If your order has already been shipped, you will
not be able to cancel it. Await its arrival and then process its return.
You can change the delivery address of an order that has not yet been shipped.
This may lead to extra shipping charges and a processing fee where applicable. Please contact our support center or email:
support@olypages.com
Sorry OlyPages doesn’t accept installments for purchases. However, you may arrange to pay at a later
date by requesting a Credit Code from the Seller for the desired item(s) and funding it at a future date before it expires.
Please contact our support center using the contact form at the link above or email:
support@olypages.com In your message include some extra information about the
item you wish to list and which category is missing.
Product brand ownership guarantees are provided by sellers and not OlyPages. If you believe another seller is passing off your product brand as theirs,
please use the report feature on the item to notify us or contact us directly using the contact form at the link above about the item with proof of your ownership.
We support any currency accepted as payment by the OlyCash widget. Some currencies may be subject to exchange to a more common currency such as USD.
Item prices are set by the seller.
A seller may provide discounts and/or coupons to give you a lower price. Please contact the respective seler for this.
If you paid for an item and haven’t received it,
there a few things you can do:
- If the estimated delivery date has not
passed, the item may be in transit.
- Make sure the shipping address you
provided is correct.
If the delivery date has passed and you haven’t
received your item please contact our support
center using the contact form at the link above or email:
support@olypages.com Remember to include your order number and if sending an email, a forward of your confirmation email message to speed up processing.
Click forgot password and send yourself recovery
instructions, you will receive an email or SMS
with password recovery instructions.
- Check your order status at the My Orders link.
- Check to see that the estimated
delivery date or time has not been
exceeded. The item could be in transit.
- Ensure that the shipping address you
provided is correct.
- If the delivery date or time has been
exceeded, your address is correct and
you haven’t received your item or any
communication on the status of your
package, please contact the seller and if they are non-responsive, contact
our support center using the contact form at the link above or email:support@olypages.com
When a sale is made and the item received, your sale moves from PENDING to AVAILABLE status in your OlyCash account.
When available, you can withdraw your funds using any method you prefer such as to your bank, Mobile Money or other licensed payout option for your location. Learn more about
receiving OlyCash payments as a seller